WCAG · IS 17802 · EAA · Section 508 · RBI/SC 2025

ENTERPRISE DIGITAL ACCESSIBILITY

Support accessibility across your digital ecosystem.

Organizations face a growing landscape of accessibility regulations — from WCAG and IS 17802 to the EU Accessibility Act, Section 508 and India's 2025 RBI and Supreme Court mandates. A11yGo helps teams assess, improve and enhance digital accessibility across websites, apps and digital services.

Applicable standards may vary

  • WCAG 2.1 & 2.2 and related guidance
  • IS 17802 and regional policy considerations
  • RBI, SEBI & Supreme Court mandates in India
  • Organizational accessibility programs
  • Inclusive product and service design
Compliance Landscape 2025 WCAG 2.1 / 2.2 IS 17802:2022 RBI / SC · 2025

Digital Accessibility Is a Regulatory & Constitutional Obligation

In India, the Supreme Court (April 30, 2025) held that digital access is part of the right to life under Article 21, and the RBI (circular RBI/2025-26/75) asked all regulated entities for immediate compliance. Globally, the EU Accessibility Act (EN 301 549), Section 508 and ADA web guidance continue to raise the bar. Whether your obligation comes from law, contract or customer expectation, an accessibility programme is now a business requirement — not a nice-to-have.

RPwD Act 2016 · Section 40 EAA · Section 508 · ADA RBI/2025-26/75

WHY IT MATTERS

The business, legal and human case

Accessibility is better design for everyone. It widens reach, reduces risk and strengthens your brand.

Legal & Regulatory

Constitutional obligations in India, RBI/SEBI mandates, the EAA, Section 508 and ADA web guidance all point the same way — accessible digital services are a compliance requirement.

Customer Reach

India alone has over 26 million persons with disabilities. Accessible services also serve older customers and anyone using assistive technology — a growing market segment.

Risk & Reputation

Documented, human-reviewed processes protect you from discrimination claims and regulatory scrutiny — and demonstrate that inclusion is core to your organisation.

WHAT'S IN SCOPE

Your full digital estate

Accessibility requirements apply across every customer- and citizen-facing touchpoint.

Websites & Web Apps

Portals, dashboards, e-commerce, booking and application journeys — keyboard access, screen reader support and contrast.

Mobile Apps

Native and hybrid apps must follow accessibility principles for gestures, screen readers, text size and touch targets.

Documents & e-Forms

PDFs, statements, agreements and online forms need accessible structure, tagging and screen reader compatibility.

Video & Multimedia

Captions, transcripts and audio descriptions for training, marketing and support content.

Kiosks & Hardware

Self-service kiosks, ATMs and terminals — accessible interfaces, audio guidance and alternative input, per IS 17802.

Procured Technology

Vendors and platforms you buy must meet the same standards — bake accessibility into procurement and contracts.

FRAMEWORK

Standards & regulations to build to

You don't have to invent your own rulebook — the frameworks below define the requirements.

W3C

WCAG 2.1 & 2.2

Perceivable, Operable, Understandable, Robust — the global baseline for most compliance programmes.

BIS

IS 17802:2022

The Indian ICT accessibility standard — the RBI's core technical benchmark and a GIGW requirement for government sites.

EU

EN 301 549 / EAA

The European technical standard and Accessibility Act — mandatory for products and services sold in the EU.

US

Section 508 & ADA

U.S. federal ICT requirements and civil rights law — with strong web accessibility case law under the ADA.

INDIA

RPwD Act & GIGW

Sections 3, 40 and 46 of the RPwD Act 2016, plus MeitY's GIGW 3.0 guidelines for government digital services.

W3C

WAI-ARIA

Technical semantics for rich interactive components — essential for dashboards, forms, menus and alerts.

THE A11YGO LIFECYCLE

A complete accessibility improvement lifecycle

A11yGo supports the full journey — from initial assessment through ongoing monitoring.

1. ASSESS 2. IDENTIFY 3. IMPROVE 4. ASSIST 5. REPORT 6. MONITOR

Phase 1Assess & Set Policy

Inventory your digital estate, benchmark against applicable standards, and adopt an accessibility policy and governance model.

Phase 2Fix the Technical Foundation

Remediate high-priority journeys — semantic structure, keyboard access, contrast, captions and accessible documents.

Phase 3Assist & Support

Provide assistive technology options, accessible support channels and trained staff who can help customers with disabilities.

Phase 4Test & Validate

Test with real users across disability types and engage certified accessibility auditors for independent validation.

Phase 5Train & Sustain

Train designers, developers and content teams, and keep a regular audit, reporting and monitoring schedule.

Free Assessment

Get a practical snapshot of where your digital services stand today — uncover barriers affecting your users now.

Get Free Assessment

RBI Compliance Guide

The Supreme Court judgment, RBI circular RBI/2025-26/75 and KYC rule changes explained for regulated entities.

Read the RBI Guide

DISCUSS YOUR ENVIRONMENT

Build a digital accessibility roadmap that fits your organization.